Delivery

What are the delivery costs and options?

We do everything we can to make sure your order is delivered on time and in plain packaging. Behind Barz uses tracked courier services. Once we receive your order we aim to have your completed belt to you within 6 – 8 weeks.

Tracked Delivery to Your Door…

For maximum peace of mind, all UK orders are sent with tracking to your door. If you have any special instructions with regard to your delivery then please let us know at time of ordering. When posting we use either discreet brown boxes and envelopes or courier supplied packaging so nobody knows what’s inside.

 What if you’re out when your order arrives?

If you’re out when the parcel arrives, your courier will leave a card telling you where you to pick up your discreetly packaged order or try and deliver it on a future date.

What if your order doesn’t arrive when you expect?

We will let you know when your order has been dispatched so if your order has not arrived within 2 working days, you should Receive updates on your parcel regularly from the courier. however, if you have any questions or there is anyway we can help you with delivery information, then please Contact Us.

Returns & Refunds

At Behind Barz, we’re not happy unless you are, however because all belts are custom made to the wearer then we are unable to refund these once they have been made. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.