Delivery

What are the delivery costs and options?

We do everything we can to make sure your order is delivered on time and in plain packaging. Behind Barz uses tracked courier services.

Once we receive your order we aim to have your completed belt to you within 28 days. Spares and Accessories can be sent out sooner.

UK delivery is based on our standard cost of £20.

Tracked Delivery to Your Door…

For maximum peace of mind, all UK orders are sent with tracking to your door. If you have any special instructions with regard to your delivery then please let us know at time of ordering.

We provide discreet delivery in boring brown boxes and envelopes so nobody knows what’s inside.

Looking for international delivery costs?

Please contact us for delivery options for international delivery. If you are ordering online please click local collection and contact us via email and we will confirm courier costs.

What if you’re out when your order arrives?

If you’re out when the parcel arrives, your courier will leave a card telling you where you to pick up your discreetly packaged order or try and deliver it on a future date.

What if your order doesn’t arrive when you expect?

We will let you know when your order has been dispatched so if your order has not arrived within 2 working days, please Contact Us.

Returns & Refunds

At Behind Barz, we’re not happy unless you are, however because all belts are custom made to the wearer then we are unable to refund these once they have been made. We will however offer a free adjustment service should the sizing be an issue. Component products may be returned and refunded providing then are unopened.

You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.